حمل و نقل
Shipping Policy
Delivery Areas
We currently deliver fresh products only within the following areas in Finland:
• Helsinki
• Vantaa
• Espoo
• Kauniainen
• Kerava
• Tuusula
• Järvenpää
Customers can select their preferred delivery date and delivery time during checkout.
Customers are responsible for providing accurate delivery information, including the correct address and contact details. Any additional costs resulting from incorrect information or failed delivery attempts may be charged to the customer.
As we deliver fresh and perishable products, someone must be available to receive the order during the selected delivery time.
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Local Delivery Schedule
Local deliveries are available:
Monday – Saturday
16:00 – 21:00
Orders placed on Sunday will be delivered starting from Monday.
Delivery times are estimated and may vary slightly depending on traffic conditions and delivery routes.
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Delivery Fees
Helsinki • Vantaa • Espoo • Kauniainen
• Free delivery on orders over 99€
• Delivery fee: 10.98€ for orders below 99€
Kerava • Tuusula • Järvenpää
• Free delivery on orders over 149€
• Delivery fee: 10.98€ for orders below 149€
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Nationwide Shipping
Nationwide shipping is temporarily suspended.
As part of our ongoing commitment to improving our logistics and delivery services, we are currently carrying out internal improvements to our delivery operations.
During this period, fresh product deliveries are available only within our local delivery areas listed above.
We look forward to resuming nationwide shipping as soon as these improvements have been completed.
Thank you for your patience and understanding.
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Store Pickup
Pickup Address
Meri-Rastilan kuja 1
00980 Helsinki
Finland
Store Pickup
• Free pickup on orders over 69.90€
• Pickup fee: 6.90€ for orders below 69.90€
Please collect your order at the selected pickup time.
The latest pickup time is 19:30, even if a later pickup window has been selected.
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Order Status
Once your order has been dispatched, you will receive a confirmation email containing your order details.
If you have not received your order within the expected delivery time, please contact us:
asiakaspalvelu@allmeat.fi
Please include your name and order number so we can assist you as quickly as possible.
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Returns & Cancellations
Due to the nature of fresh and perishable food products, returns are not accepted in accordance with the Finnish Consumer Protection Act.
If you experience any issue with your order, please contact our customer service immediately and we will do our best to assist you.
For more information, please see our Return Policy page.
